1 hour ticket response
Prompt support is our greatest priority and this is the reason why we have a team of seasoned tech support engineers who are prepared to offer a swift reply to any question that you may have. Just submit your client support ticket from your Web Site Control Panel and we’ll get back to you within sixty minutes at the latest. In fact, we strive hard and aim for a 20–minute tech support ticket response time.
A Premium Client Support Service
Our client service team representatives have significant experience in the Linux shared website hosting sphere and are competent enough to find a prompt solution to your problem. If, however, the case at hand is not within the competence of a support technician, the technical support ticket will be sent to a programmer or system administrator for additional assistance.
An Easy–to–Browse Help Section
To help you find a quick hint on how to use a particular service, we have integrated a truly intuitive Help Center section in the Web Site Control Panel. You can browse through a vast selection of web hosting account administration articles and website administration articles, have a look at our F.A.Q. database or check out our how–to video tutorials.
