A 99.9% Server Uptime
We have set up our shared website hosting system using dependable hardware components and heavily customized software. Our sysadmins have installed a tweaked version of SELinux on all our web hosting servers to ensure utmost safety and stability. We’ve installed several denial–of–service prevention units combined with highly effective firewall programs to make sure our internal network is impregnable and secure.
All our Linux shared website hosting packages include a 99.9% server uptime guarantee. And no matter which datacenter you pick, the uptime guarantee remains the same.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it is very important to also set up your own network architecture. This is the reason why we built a custom internal network in all our data center facilities. Relying on enterprise–class Juniper routers and switches, our internal network allows for unfathomably fast data transmission speeds and is also completely redundant.
Thus, you will enjoy a 99.9% network uptime in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe as well as in our data center in Australia, irrespective of which hosting package you’ve selected.
A 30–Day Money–Back Guarantee
Just like with any other service, when it’s your hard–earned money at stake, you cannot feel truly safe. This is the reason why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In the event that you don’t feel pleased with our hosting service or in case you would like to use a more powerful web hosting solution, such as a Linux VPS or a Linux dedicated hosting – you’ll receive your money back in full, with no concealed fees or return taxes.
24/7 Technical Support
If you have ever had to wait for hours to receive an answer, you are aware of how aggravating this can be, particularly if your website is on the line. This is exactly why our company offers you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our techs will be here and they’ll answer you within sixty minutes. And the best thing is that their average support ticket response time is well under 20 minutes!